The Importance Of Technology With Internal Communication

Back to blogPosted by Brett NagelPosted on Operations & Processes

Csb Importance Of Technology

It is so important, now more than ever, to have programs in our workplaces that make communication fast, and easy. Working remotely has become more popular and more necessary than ever before. According to, “30 million employees work from home at least once a week in the US. It’s predicted that by 2022, 60% of office-based employees in the US will work from home.” Keep reading to learn more about how and why incorporating this type of technology into your business is absolutely crucial.

Increased Productivity

Having the latest technology for your employees to use is the best way to streamline your team’s workload and create more efficient ways to track data for your business. According to, “Companies that focus on digital transformation have 37% higher workplace productivity.” Tasks that once required meetings, research, and time out of the workday, can now have a smooth and fast process to be completed. Also, if employees need to communicate with each other about a task or project, it can all be done quickly and organized through multiple communication tools, specifically designed for office use.

Supports Knowledge Sharing

With everything your employees need at the touch of a button, sharing knowledge about current customers, situations, or projects is easier than ever. Being able to update everyone on your team with one click of a button helps promote efficient communication, as well as a team-centered approach to solving problems. This platform also helps save information from these experiences that can be utilized in the future if a similar event arises. This helps save time and employees’ energy having to go over how to fix the same issues again and again. When a discovery or, more efficient way of completing a task is found, it can be logged and reviewed at a later time by everyone on the team. A number of these programs also offer “group” features where everyone can post questions and get answers from other group members, or share methods on how to fix certain issues, or where to find things others may be needing.

Sense Of Community – Even When Apart

It is sometimes quite difficult to keep a strong team dynamic when your team is spread apart. By utilizing technology with internal communication functions, your team can keep the same camaraderie they have in an in-office setting. Team meetings can be held virtually, with group video calls, or even group chats. Keeping these lines of communication open during the workday helps employees feel as though they are not all alone, even if they are technically alone in their homes. These features can prove useful even while in the office. Keeping a line of communication open throughout the workday can be valuable for quick questions or discussions that can happen fairly quickly and shouldn’t require an actual physical meeting.

Flexible Work Options For The Unexpected

With the threat of Covid-19 looming over our heads, a lot of us have had to adapt to this new, socially distant reality. Having options for working remotely is important to not only keep your business operable but keep your employees working and safe. Having internal communication options available makes working from home simple, and keeps your team flowing and working as if they were still in the office.

Whether you have decided to start using internal communication in light of current events, or you are looking for innovative ways to grow your business, using internal communication with your team is a great way to help your employees improve their work ethic and offer more efficient ways to assist your customers.

Share this Post